Support Services

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Support services

Teaching in the classroom has evolved with children using a variety of different mobile devices and teachers making use of more online software solutions, making the IT infrastructure and integration of all these devices and software platforms more complex.

We can assist with the smooth running and effective management of your school IT.

Support options

Remote support

 

Telephone support and access to our service portal so you can log calls online.

 

Technician support

 

 

 

 

 

 

 

With both onsite and offsite support, we will make sure your IT estate is running as it should.

Regular visits of agreed duration and frequency by a named technician, to carry out all those regular maintenance tasks that help prevent costly failure, minimising downtime and maximising your investment in ICT systems.

Using specialist network and server monitoring tools, we can monitor your physical connection and the performance of your Admin and Curriculum servers against pre-determined thresholds.

Download our flyer to find out what support could be included in your support offer.

Managed service

 

Management and strategic leadership of your school IT estate.

We take the responsibility off your hands so you can focus on education.


How we can help
Get in touch to find out more.

Service Catalogue

Download our 2021 service catalogue.

Technical Support

View our Technical Support brochure.

Download our product catalogue for more information about the services we offer.

PRODUCT CATALOGUE 2021

Visit our online Education Technologies Support Portal 

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Make an Enquiry

Contact us to enquire about our services
Send us a message
Or, call us on 0333 300 1900